Frequently Asked Questions

What can AiCam do?
Why does AiCam focus on privacy?
What data is AiCam app collecting?
Why didn't I see a cookie banner on this website?
How smart is AiCam?
How do I pay to use AiCam?
Why using a phone as security camera?
Tips for improving AiCam's stability
Why does the camera stop running?
Why is Event Detection disabled while streaming?
Why my device is overheating?
How secure is the video livestream?
Error: "Unable to connect to device ..."
Error: "Deny streaming request"
Device screen shows more devices than I have
How to improve the accuracy of facial recognition?
How to exclude video from auto delete?
My device is not shown in Device screen
How to view the camera using other iCloud account
How to integrate AiCam with IFTTT or Zapier?
Can I record video on purpose?
What is the purpose of the shield button?
What is the "orange light" icon in Camera screen?

Didn’t found answer to your question?

We are always available to help you.
If you have questions about the app, features, or just need any help, feel free to get in touch with us, and one of our Support Specialists will help you.