The error message "Cannot load ML model" is a generic response that indicates the application failed to load the machine learning model necessary to run its AI detection feature.
There are several reasons why this may occur. One possible reason could be that your device is not connected to the internet. During the initial startup, the app requires an active internet connection to fetch a decryption key from the Apple server to decrypt the ML model used by the application. However, after the initial start-up, the app does not require an active internet connection to function correctly.
If you encounter this error message, make sure that your device is connected to the internet and try restarting the application. If the issue persists, you may need to uninstall and reinstall the application. Additionally, ensure that your device meets the minimum system requirements for the application and that you have adequate storage space available.
If the problem still persists, you can contact us for further assistance.