Check the setting:
First, make sure that:
Then force quit the app on both devices and retry again.
Check the network:
AiCam uses a direct peer-to-peer connection for video streaming to ensure data privacy. The limitation is that it may not work, if your device is behind a firewall or connected to a limited network, like a corporate network. Some cellular network provider may limit P2P connection. In this case, please retry with another network provider.
You can check your network connection by opening this URL on your device:
Note: We do not use Twilio, but their network testing website is helpful to see if the current network connection is limited since we use the same WebRTC technology.